Sales Executive – The Halyard, Rope Walks Liverpool

Location: The Halyard, Ropewalks, Liverpool

Salary: £28,000 per Annum

Employment Type: Full-time, Permanent

Lighthouse Hotel Management are recruiting for the exciting role of Sales Executive at The Halyard, Rope Walks Liverpool.

You will play a key role in driving revenue across Meetings & Events, Rooms, Groups, and Voyagers Restaurant & Bar, supporting the Sales & Reservations team in delivering commercial success while creating exceptional client experiences.

Job Description:

As a Sales Executive, you will be responsible for proactively generating new business, converting enquiries, and maximising revenue opportunities across the hotel. This is a target-driven role where your energy, creativity, and commercial awareness will directly impact the hotel’s performance.

You will build strong relationships with clients, identify new opportunities, and ensure every enquiry is handled professionally from initial contact through to confirmation and delivery.

Responsibilities:

Drive revenue across multiple streams including meetings & events, room bookings, restaurant reservations, and group business

Proactively generate new business through research, networking, telesales, and client engagement

Manage and convert enquiries efficiently, ensuring a seamless customer journey from enquiry to booking

Conduct site visits, client meetings, and attend networking events to promote the hotel

Build and maintain strong relationships with new and existing clients to encourage repeat business

Upsell products and services including room upgrades, private dining, and event enhancements

Support the delivery of seasonal and festive packages, including Christmas and key calendar events

Work closely with the Director of Sales and Reservations team to support overall sales strategy

Monitor competitor activity and market trends to identify opportunities for growth

Maintain accurate sales records and contribute to reporting and performance tracking

Collaborate with operational teams to ensure smooth delivery of events and guest experiences

Requirements:

Previous experience in a sales or customer-facing role, ideally within hospitality

Strong communication and relationship-building skills with a confident and professional approach

A proactive and target-driven mindset with a passion for achieving results

Excellent organisational skills and the ability to manage multiple priorities

Commercial awareness and an understanding of revenue generation

Ability to work independently and as part of a team

Flexibility to attend events, networking opportunities, and support business needs

Where Will You Be Working?

As a dual property, you will support both The Halyard, Rope Walks Liverpool, a luxury lifestyle hotel under the IHG Vignette Collection, and Holiday Inn Express Liverpool Central, a modern IHG branded property.

Both hotels are managed by Lighthouse Hotel Management, part of the Molo Hotel Group.

Benefits

Competitive salary and opportunities for career growth within Lighthouse Hotel Management

Enhanced benefits including 24/7 access to an online GP

Extensive training and development programmes

Employee, friends & family discounts on hotel stays and dining

A vibrant and inclusive working environment

Employee recognition programmes

Uniform and meals on duty

Death in service benefit for contracted employees

Why Join Us?

At Lighthouse Hotel Management, we believe that great people make great hotels. The Sales Executive role at The Halyard offers an exciting opportunity to be part of a passionate team dedicated to high standards and guest satisfaction. If you are enthusiastic, responsible, and ready to take on a rewarding challenge, we would love to hear from you.

The Lighthouse Hotel Management team are an equal opportunity employer and encourages applications from candidates of all backgrounds.